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FAQs

We have provided answers to our most frequently asked questions below. If you have a question that is not answered here, please contact us.

What is home healthcare?

Home Health Care includes a wide range of health care and social services that are provided in the comfort of your home. Services may also be provided in other settings such as an assisted living facility or group home. Services that may be provided include: * Skilled Nursing Services * Physical Therapy * Occupational Therapy * Speech Therapy * Medical Social Services * Home Health Aide. 

How can I arrange for home healthcare?

Ask your physician about home health services or simply call one of our agencies directly.  

Who pays for home healthcare?

Home Health Care is usually covered by Medicare, Medicaid, or private insurance. Benefits and requirements may vary with each insurance. A Medical Services of America representative can assist you in checking your benefits.  

What services do home health care agencies provide?

Services provided by a home health care agency will vary depending on the agency. Medical Services of America services range from skilled nursing, physical, occupational and hospice services, home health aide services, and non-medical home healthcare services and programs. New medical technologies and specialized services are routinely provided in the home by Medical Services of America. These can include infusion therapy, telemedicine and nutritional therapy. 

Who can receive home health care?

People of all ages with acute and chronic health care needs can receive home health care services. Home health care is for persons who require health care from a professional or who need supportive assistance in the home environment. The payer(s) for these services typically determines what type of care is covered and who qualifies. In most cases medical orders from a physician are required for care. It is best to contact our corporate office ask for assistance. 

When are Medical Services of America's home health care services available?

Home health care services are available 24 hours a day, seven days a week, 365 days a year depending on the needs of the patient. 

What is the process for receiving home healthcare from Medical Services of America?

Upon a referral from your physician, our intake department will verify your insurance and benefits. You will then meet with a nurse to discuss a plan of treatment. Your plan may incorporate a special diet, any medical equipment you may need and your physician's expectations from the treatment. Once a plan is established, the staff will monitor your condition and review your medications. 

 
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